Case studies

Production AI systems and what they did.

Each study covers the problem, the system that was built, and the results it produced in production.

01Enterprise SaaS
CX Studio
AI that evaluates every call center recording, replacing manual review of roughly 5% of calls with full coverageAI now evaluates 100% of calls (was <5% manual). Analysts validate 80% faster with AI pre-evaluations. AI-generated coaching with evidence citations from actual conversations. Real-time risk detection and daily briefings for managers.
02CyberSec
CyberGraph AI
Plain English queries for a cybersecurity platform, with six months in production and no bad queries28% sales win-rate increase (multi-million ARR impact). Zero bad queries in 6+ months of production. Query creation went from months of training to minutes for any user. Sales teams now demo the platform live without engineers.
03HealthTech
MedAppeal AI
AI agents that write HIPAA-compliant insurance denial appeals in under 2 minutes, recovering millionsAppeal generation went from 30-60 minutes to under 2 minutes. Hundreds of thousands in nurse salary costs eliminated annually. Millions recovered in previously denied inpatient claims. Higher payer approval rates with error-free, payer-aligned letters.
04MarTech
ConvoGenius AI
Company-wide AI platform covering automated review responses, lead scoring, and conversational copilots across 200+ locations30,000+ reviews processed daily with sub-2-minute response time. 7-figure ARR uplift from AI-scored lead generation. Response rate went from 60% to 99.8%. Full conversational copilot deployed across all customer-facing products.
05Climate Tech
Carbon-Copilot
AI copilot that makes a complex carbon accounting platform conversational. Onboarding dropped from 3 weeks to 2 days90% reduction in onboarding time (3 weeks → 2 days). 40% fewer support tickets. 10x increase in freemium leads and revenue. Users now ask questions like "calculate our Scope 2 emissions" and the AI runs actual calculations.
06AI Platform
AgentForge Platform
AI Factory platform for shipping production agents in days with pre-built templates, connectors, and eval pipelinesAgent delivery went from months to days. 20+ production agents shipped across diverse engagements. 95% template reuse across projects. Zero production incidents from governance failures.
07Process Automation
AutoFlow Agent
Drag-and-drop AI automation that lets business users build workflows in minutes without engineering support20,000+ tasks automated daily. Workflow creation went from weeks to minutes. 85% of business users actively building automations. $1.2M+ annual operational savings documented.

Production AI systems and what they did.

CX Studio

CyberGraph AI

MedAppeal AI

ConvoGenius AI

Carbon-Copilot

AgentForge Platform

AutoFlow Agent